"A good sketch is better than a long speech..." -- a quote often attributed to Napoleon Bonaparte The ability to visualize the...

This post is co-authored with Chris Curran Information technology is the only part of the business which is both a line and a staff...

Along with my colleagues Jeff Hesse and Terry Holliday, I have been trying to understand what makes some teams of knowledge workers more...

Co-authored with Chris Curran There is some disturbing new data for the role of the CIO. Thomas Wailgum of CIO.com says, "Given the......