Sep 2 Sep 2 The Web is Dead? or Just in the Modularity Cycle? John Julius Sviokla customer experience, innovation
Sep 1 Sep 1 Radical Continuity: What any retailer can learn from Nordstrom John Julius Sviokla customer experience, ideas, innovation
Aug 19 Aug 19 Google v. Facebook: The battle for the world's attention John Julius Sviokla branding, customer experience, innovation
Jul 24 Jul 24 Social Killer Apps and the Humanization of the Marketspace John Julius Sviokla customer experience, ideas, innovation
Jul 6 Jul 6 People or Machines & Transparency: Twin innovations in service John Julius Sviokla customer experience, innovation
Jun 14 Jun 14 Used = Green: Environmentally friendly demand creation John Julius Sviokla business strategy, customer experience, ideas, innovation
Jun 11 Jun 11 Innovations in Listening to the Market: eBay could do better... John Julius Sviokla branding, customer experience, ideas, innovation
Jun 3 Jun 3 Innovations in Use: Is the iPad to computers as transistors were to radios? John Julius Sviokla customer experience, ideas, innovation
May 29 May 29 Do You Curate Your Audience? John Julius Sviokla customer experience, innovation, marketing
May 26 May 26 iPad: The Remote Control for Everything? John Julius Sviokla customer experience, innovation
May 9 May 9 Create "Choosing" (Not "Shopping") Experiences John Julius Sviokla branding, customer experience, design, ideas, innovation
Feb 11 Feb 11 Can the USA Regain its Love of Speed? John Julius Sviokla customer experience, ideas, innovation
Feb 8 Feb 8 Ten Propositions for the Virtual Age... John Julius Sviokla branding, business strategy, customer experience, ideas
Feb 2 Feb 2 Brand Management and the 10:45 Per Day Generation John Julius Sviokla branding, business strategy, customer experience, ideas, innovation
Dec 7 Dec 7 Customer Service 2.0: Transparency, Tribes, and Talent John Julius Sviokla customer experience, innovation
Nov 11 Nov 11 The Best Companies Use the Best Ideas John Julius Sviokla business strategy, customer experience, ideas, innovation
Sep 15 Sep 15 Google's FastFlip: Good for us! Good for media? John Julius Sviokla customer experience, design, Uncategorized