Why the Apple iPhone 4 May Change Communication

by John Julius Sviokla on June 17, 2010

All true breakthroughs in an art form come when there is a change in perspective.  Some say that Italian Renaissance painter Masaccio (1401-1428) “rediscovered” how to paint in perspective after the technique had been lost in the Dark Ages, and the Renaissance painters all used it after he showed the way.  The cubists including Picasso, painted the “time” dimension and brought painting to a new height.

It is because of this notion of how a change in perspective can alter art or behavior that I think the dual camera on the iPhone 4G may change common communication.  I remember being at the 1964 World’s Fair in Flushing New York, the location used at the end of the Men in Black movie.  It was there that I first saw AT&T’s video phone — which has been one of those great technologies that has always been just around the corner.  So why do I think the iPhone 4G may unlock video phoning?  Because it not only allows the user to show him or herself, but by to seamlessly change to show what they are seeing. This technologically advanced, shared voyeurism is a very sophisticated change in the point of view.

In addition, their integration with the phone call makes it effortless.  You can easily begin with a voice call, then show something, and then go back to voice.  There are not only many social settings in which such a powerful tool will be used, but many business settings from underwriting to designing.

In the famous phrase of Donald Norman who wrote The Psychology of Everyday Things in which he puts forth the idea of “affordance”, saying that a device with good affordance is easy to use.  It seems to me that the 4G has clear affordance for how people communicate and they have deftly spliced video into the experience.  Maybe after 46 years, video conferencing on the phone, from person to person, will finally become real.

{ 3 comments… read them below or add one }

Marc Farron June 24, 2010 at 5:35 pm

Got your link from Ivy League LinkedIn group. Loved the blog.

Michael Barton June 28, 2010 at 9:53 am

Hi John – I hope you’ve been well. I too remember the AT&T video phone at the 1964 World’s Fair and often thought how much future variations of that technology could change the way we communicate. It’s been interesting to see how slowly some technology takes to catch on, but with a a broad segment of the population having grown up with pretty advanced technology innovations (perhaps as compared to what we had/saw) and an expectation for lightning fast changes in those technologies, there is clearly a “willing” market to try to adapt/use/explore etc.
You’re absolutely correct on what the 2-camera technology integrated seamlessly into “standard” phone calling may lead too. What’s particularly exciting is that as more people (worldwide) use the new IPhone, and we find meaningful (beyond the merely “fun” and interesting) uses for this technology, there will be even faster development of better cameras, software, battery capability and more capable networks… where that all leads will be pretty incredible!

Brian Magierski July 29, 2010 at 9:33 pm

I agree with your premise John. I had a remarkable call with a colleague recently on FaceTime with the iPhone 4. He was in Beijing and I was in Wellfleet, MA, on Cape Cod. While we were talking, he showed me the smog in the city and I showed him the clear air over the marsh off of Cape Cod bay. It definitely added a different dimension to our conversation, and this is only scratching the surface of what is possible.

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